Industrial goods & services

The industrial goods and services sector refers to all material products and intangible services produced by companies. The industrial goods and services produced by these companies are mainly used for construction and manufacturing. Examples include companies in the chemical, agricultural, heavy industrial, defense and industrial machinery sectors, etc.

The arrival of digital technology in diverse aspects of the sector is changing the way to operate of historical players and posing new strategic challenges for companies in the market.

For example, the IoT (Internet of Things) or Internet of Things, allows data to be transmitted from objects and allows them to communicate with each other. Thus, the information collected offers, for example, the possibility for the various companies in the sector to improve their operational efficiency and increase customer satisfaction.

Simultaneously, the digitalization of the industrial goods and services sector is leading to the formation of third-party platforms that create opportunities and intermediation risks. In particular, they can bypass the historical positions of the sector’s players or create conflicts between distribution channels, for example.

Key technological enablers

Sensors & MEMS

Microelectronics has led to fundamental advances in sensors and actuators. More compact sensors (nanotechnology), less expensive, with embedded intelligence, with more autonomy and sometimes self-sufficient in energy, allows more precise control of assets, production lines or the operation of complex systems.


The Cloud brings together all the technologies that allow remote data storage and processing, often on shared solutions. The pooling of material costs and the development of platforms give any company access to flexible, high-performance, secure and cost-effective IT infrastructures and services.

Augmented Reality

Augmented reality (AR) adds virtual elements (indications, clothing, furniture…) to the real environment. Advances in image recognition and digital modeling not only allow the emergence of new and enhanced customer experiences, but also the assistance of any field operator in real time.


Robotic technologies allows the machine to perform operations that require an interpretation of the problem – where the automaton performs repeated and systematic operations. The multiplication of programmable and interconnected machines makes it possible to drastically expand the field of automation, or even to associate robots and humans with “Cobotics”.

New materials

Advances in molecular chemistry, nanotechnology and biotechnology are enabling the emergence of “intelligent” materials, which can be programmable, with shape memory, miniaturized or with better physical properties

Virtual Reality

Virtual reality (VR) ensures the reconstruction of a realistic and personalized 3D environment. Combined with a 360° vision headset, the VR offers real life simulation, training or entertainment experiences that are all faithful and impactful due to their immersion possibilities.

Additive Manufacturing

Otherwise called “3D Printing”, this technology consists in creating an object or part of it by gradually adding material. Material addition techniques and the reduction of usable materials make it possible to shorten prototyping cycles and reduce costs, to manufacture more and more parts directly and decentralized, and to imagine new geometries (hollow parts, inlaid materials…) and applications (house construction…).

New Coverage Technologies

The multiplication of networks (cellular, satellite, mesh, etc.) with extended coverage allows the deployment of projects based on continuous data collection and transfer, both locally and internationally.

Examples of eleven’s support in the industry

Creation of preference by the service for an actor in the energy sector thanks to the IoT

Implementation of defensive and offensive strategies on the distribution channel conflicts for an actor in the lighting sector