LLM use case: better understand customer expectations for a player in the travel sector
Eleven helped a world leader in travel booking to better understand customer expectations and pain points.
A global airlines catering and cleaning service provider asked eleven to optimize his workforce allocation and operational performance in a contexte of strong demand volatility.
eleven designed a demand prediction tool enabling to anticipate the workforce needs of his client and implemented operational tools to optimize workforce allocation (daily planning optimization, holiday dates prediction…). A dashbord has been built to control the solution’s performance and support the industrialization phase.
workforce cost reduction
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