LLM use case: better understand customer expectations for a player in the travel sector
Eleven helped a world leader in travel booking to better understand customer expectations and pain points.
eleven was asked by a major French retail bank to help it improve the reliability of its supplier databases and its regulatory reporting data.
Eleven set up a pipeline based on open-data and webscraping, combined with advanced text-mining techniques, to fill in the gaps in the existing databases and thus improve their quality. A reference methodology was defined and implemented, which allowing the client to reduce its database reliability costs.
cost savings thanks to the increased reliability of the supplier database
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