LLM use case: better understand customer expectations for a player in the travel sector
Eleven helped a world leader in travel booking to better understand customer expectations and pain points.
Our client, the finance department of a major player in the food industry, wanted to explore the use cases made possible by data science in order to optimize the company’s performance (sales, operations, quality), as well as to improve its ability to predict financial results.
Eleven built an actionable roadmap for the next two years around 15 use cases identified during workshops with the business units, prioritized according to both business (ROI, delta with the market, etc.) and technical criteria (feasibility, accessibility of the data, etc.).
prioritized and valued data projects
to execute the proposed projects following the actionable roadmap
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